Shipping & Returns

SHIPPING POLICY

All orders are processed and within shipped 3-4 business days excluding holidays. The shipping method is chosen based on the item purchased. International delivery time may vary from 1 to 4 weeks, depending on your location, postal service, and customs.

 

Every doll is packaged in a beautiful box and every item is secured for shipping.

   

Any import duties or taxes are the sole responsibility of the receiving customer. 

Any customs or import duties are charged once the parcel reaches its destination country. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Return Policy

Unfortunately, because of the complicated nature of the hand-made process, I cannot accept returns. If you have any issues you can contact me here, and we can find a custom solution for your problems.

Payment Methods

- Credit / Debit Cards